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FAQs


FAQs

Q: HOW DOES BUMPERS ETC. AUTO BODY & COLLISION MATCH THE COLOR TO MY CAR?

A: Every vehicle has a factory paint code located in a specific area. Each code gets put into our color match program through Sherwin Williams Automotive Finishes. This program allows us to have high accuracy and allows us to pinpoint each variable of every color code.

We also use our newest state of the art 4 lens color-matching camera with technician training through the Sherwin Williams Automotive Finishes program, which allows us to have a secure sense in the quality and satisfaction of our products being used.

Q: WHAT KIND OF GUARANTEE DO YOU HAVE ON YOUR PAINT?

A: We are so confident in our paint refinish products that we have a lifetime guarantee on all of our paint and refinish repairs for as long as you still own your vehicle. This guarantee covers paint peeling to paint fading. (All rust repairs and typical stone chips do not apply).

Q: DO YOU TAKE INSURANCE CLAIMS?

A: Yes, insurance claims are welcome. We will work with all insurance companies, striving to give you a streamlined process and assisting you along the way!

Q: MUST I USE THE AUTO BODY SHOP RECOMMENDED BY MY INSURANCE COMPANY?

A: No. Your insurance company will often try to steer you to a shop that is cheaper for them, but not always the best option for you. Do not be intimidated by this. Reputable auto body repair shops provide a lifetime warranty no matter who is paying the bill. Our auto body repair shop is systematically interested in handling your claim and the repairs efficiently. Also, our estimators are familiar with your insurance company’s claims process and know their local adjusters, making it easy to complete the estimate process and repairs quickly.

The Choice is Yours.

Overall, whether it’s the insurance company’s recommended shop or your shop of choice, it is important that you choose a repair shop that you feel confident in. Ask friends, family and co-workers for recommendations.

We work with all insurance companies and will even make all car rental reservations needed for you.

Q: WHY SHOULD I CHOOSE BUMPERS ETC. TO REPAIR MY VEHICLE?

A: We strive to have the highest level of customer service and want our customers to know that their vehicle is in good hands. Other than any rust repairs, all of our paintwork is lifetime guaranteed. We use top of the line products, backed with years of experience and professionalism. We take pride in all of our repairs and treat each vehicle as if it was our own. 100% satisfaction guaranteed!